Privacy Policy for Next CRM

1. Introduction

Next CRM is a mobile application developed and owned by MAX Group. This app is designed exclusively for employees of MAX Industries in Bangladesh to manage sales, revenue, expenses, and sales representative (SR) performance. This Privacy Policy outlines how we collect, use, store, and protect user information while using the app.

2. Information We Collect

We collect the following types of information:

• Account and Authentication Data: User accounts are created by administrators via the web portal. The app does not collect personal information such as names, phone numbers, or email addresses.
• Financial Data: The app does not collect financial data from users but displays financial information such as sales, revenue, and expenses from MAX Group's cloud servers.
• Location Data: The app collects location data only when sales representatives manually check in to update their visit plans. The app does not track location data in the background.
• Device and Usage Data: The app may collect device information such as device model, operating system version, and app usage statistics to improve functionality and user experience.

3. How We Use the Collected Information

The collected data is used for the following purposes:

• Enabling sales representatives to check in and update visit plans using location services.
• Providing authorized employees access to company financial insights, including sales performance.
• Tracking sales representatives’ activities and assessing their goal achievements.
• Enhancing security through strict role-based access control mechanisms.
• Improving system performance and troubleshooting issues through app usage analysis.

4. Data Storage and Security

MAX Group is committed to ensuring data security. The collected data is stored securely on MAX Group’s cloud servers with the following protective measures:

• All data is encrypted in transit using industry-standard encryption protocols to prevent unauthorized access.
• Strict role-based access control (RBAC) is implemented to ensure that only authorized users can access sensitive data.
• Regular security audits and compliance checks are conducted to maintain the integrity and security of the data.

5. Data Sharing and Third-Party Access

Next CRM does not share any user data with third-party services, advertisers, or external entities.

6. User Rights and Data Management

The following policies apply to user data management:

• Users cannot request data deletion as all accounts and data are managed by administrators.
• The admin panel allows authorized personnel to manage user accounts, update permissions, and control access levels.
• Employees can contact their system administrator for inquiries regarding their account status or permissions.

7. Compliance with Legal and Industry Standards

MAX Group follows standard industry security practices and complies with applicable data protection laws in Bangladesh. The app adheres to:

• Internal corporate policies for data protection and access control.
• Industry best practices to ensure data confidentiality and security.
• All necessary regulations and compliance requirements under applicable laws.

8. Changes to This Privacy Policy

MAX Group reserves the right to update this Privacy Policy from time to time. If any changes are made, the updated policy will be published in the app and on our official website. Continued use of the app implies acceptance of any revised terms.

9. Contact Information

If you have any privacy-related questions or concerns, please contact us at:

Email: erp.maxgroup@gmail.com

Phone: +8801701 226549

Address: House B186, Road 20, Mohakhali DOHS, Dhaka, Bangladesh